Terms of service

Terms of Service — Aroma Sunshine Candles

1. Overview These Terms of Service govern your use of aromasunshinecandles.com and any purchases made through our store. By placing an order, you agree to these terms. We reserve the right to update these terms at any time.

2. Eligibility By using this site, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract under UK law.

3. Products We take care to accurately represent our products, including colours, scents, and sizes. However, slight variations may occur due to screen settings or handmade production processes. All candles, wax melts, and room sprays are for personal use only and must be used in accordance with the safety instructions provided.

4. Pricing & Payment All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time. Payment is taken in full at the time of order via our secure checkout.

5. Orders & Cancellations Once an order is placed, we begin processing it promptly. If you need to cancel, please contact us immediately at aromasunshinecandles@gmail.com. We cannot guarantee cancellation once an order has been dispatched. You retain your statutory right to cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.

6. Shipping We aim to dispatch orders within 3 -5 business days. Delivery times vary by destination. We are not responsible for delays caused by couriers or customs. Full shipping details are available in our Shipping Policy.

7. Returns & Refunds Please refer to our Returns & Refunds Policy for full details. Statutory rights under UK consumer law are not affected by these terms.

8. Candle Safety Our products involve open flames and hot wax. By purchasing, you agree to follow all safety instructions included with your order. Aroma Sunshine Candles accepts no liability for damage, injury, or loss resulting from improper use of our products.

9. Intellectual Property All content on this site — including images, text, branding, and product designs — is the property of Aroma Sunshine Candles and may not be reproduced without written permission.

10. Limitation of Liability To the fullest extent permitted by UK law, Aroma Sunshine Candles shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Governing Law These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact For any questions, please contact us at aromasunshinecandles@gmail.com or through our website contact form.